In the interest of hygiene, we do not offer refunds on pierced earrings, beauty products and unless they are faulty or hair extensions that have been opened. All returns must be unworn/unused and in their original packaging otherwise we may not be able to process your refund.

To process a return, please email where one of our babes will message you back within 24 hours.

Please send your returned goods to:

Returns @ LullaBellz HQ
Ground Floor
113 Pollard Street
M4 7JA

Refunds will automatically be issued to the original payment method used at checkout, within 5 days after we receive your return. Please note; returns can take up to 7 days to get back to us depending on the postage service you use.
We advise all customer to obtain/keep proof of postage until the return has been completed.


Occasionally, we may run a promotional offer to give a free gift with your online order when you spend a certain amount of money. When returning a full order for a refund, you must include the free gift with your return. If you do not include the free gift, we'll have to deduct the value of the gift from the value of your refund. If you have any doubts over whether or not you need to return your free gift, please contact our customer service girls.